My guest on Episode 102 is Joseph Michelli. Dr. Michelli is an internationally sought-after speaker, author, and organizational consultant. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives. Dr. Michelli is the author of numerous national bestsellers, including The Starbucks ExperienceThe New Gold Standard, and the New York Times #1 bestseller Prescription for Excellence. He was named as one of the Top 10 thought leaders in Customer Service by Global Gurus. His new book isThe Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging.

Order a copy of The Airbnb Way – www.airbnbway.com

Joseph’s website – www.josephmichelli.com

Check out The Find Your Courage Tour – pierrecquinn.com/couragetour

Order a copy of Leading While Scared – pierrecquinn.com/scared


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